Support

Questions, ideas or something not working? Write to support@getsleeponit.app – we usually answer within two working days. In the app you can also use Settings → Send feedback, which adds your app version automatically.

Restore Premium on a new phone

Open the app, go to Settings → Restore purchases (or tap “Restore purchases” on the Premium screen). Use the same Apple ID or Google account you bought Premium with.

Move your wishes to a new phone

On the old phone: Settings → Your data → Export and save the file (for example to iCloud Drive or send it to yourself). On the new phone: tap “Restore a backup” on the welcome screen and choose the file. This also works between iPhone and Android.

Cancel a subscription

Subscriptions are managed by the store: on iPhone in Settings → [your name] → Subscriptions (Apple's guide), on Android in the Google Play Store → Payments & subscriptions. Deleting the app does not cancel a subscription.

Delete your data

All data is on your device. Settings → Your data → Delete all data removes it; so does deleting the app. We don't store your wishes anywhere else.

Notifications don't arrive

Check that notifications for Sleep On It are allowed in your phone's settings. Reminders arrive between 9 am and 8 pm.